Privacy Policy

refind turns public YouTube videos into a searchable knowledge base you can ask questions of. This policy explains what data we collect, how we use it, and the choices you have. By using refind you acknowledge this policy.

Account information. When you sign in, we receive basic profile information from your sign-in provider, such as your name and email address. We also store your plan and settings.

Billing information. Payments are handled by our payment processor. We do not store your card details.

Your questions and activity. To answer your questions, we process them together with the relevant video content. When you are signed in, your chats are saved to your account by default so you can return to them on any device; you can switch this off, and your chats then stay in your browser only. We may reword questions in general terms, without anything that identifies you, and show them to other visitors as suggested questions. We do not keep your original wording for this.

Content you create or share. This includes collections, notebooks, notes, content requests, and anything you choose to share. Shared content is visible to anyone with the link. Channel requests appear on a public list as a count per channel, without your name or account.

Messages and sign-ups. This includes what you send through the contact form, and your email address if you join a waitlist.

Usage information. We collect basic information about how refind is used, such as pages visited and features used, to operate and improve the service. We do not use third-party advertising or cross-site tracking.

refind processes publicly available YouTube content to power search, answers, and summaries. Creators can request removal through our DMCA & removal policy.

refind uses YouTube API Services, for example to look up a channel or video you add or request. Your use of that content is also subject to YouTube's Terms of Service, and Google's Privacy Policy applies to data handled by YouTube API Services.

We use data to provide, secure, and improve refind. We share it only with service providers that help us run refind, such as hosting, AI model, sign-in, and payment providers, and only as needed for them to provide their services. We may also disclose data if required by law.

• We do not sell your data.
• We do not show ads.
• We do not send marketing email unless you opt in.

refind uses browser storage and cookies needed to keep you signed in and remember your preferences. We do not use advertising cookies.

We keep data for as long as needed to provide refind, or until you delete it or ask us to.

• Clear a conversation, or stop saving chats to your account, from the chat panel.
• Delete your notebooks, notes, and share links at any time.
• Unsubscribe from any email we send.
• Request a copy or deletion of your account data through the contact form.

refind is not intended for anyone under 13, and we do not knowingly collect data from children under 13.

We will update this policy as refind evolves and change the date above when we do. If you continue to use refind after a change is posted, you accept the updated policy.

Questions or data requests: contact form